Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from sunlakesvg.com (the “Site”).

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including:

  • Your web browser

  • IP address

  • Time zone

  • Cookies installed on your device

As you browse the Site, we also collect:

  • Pages or products viewed

  • Referring websites or search terms

  • Interaction with the Site

This is called “Device Information”.

We collect Device Information using:

  • Cookies – small data files used to identify your browser anonymously

  • Log files – track actions like IP address, browser type, ISP, etc.

  • Web beacons, tags, and pixels – to understand your browsing behavior

When you place or attempt to place an order, we collect:

  • Name

  • Billing/shipping address

  • Payment details (e.g., credit card numbers)

  • Email and phone number

This is called “Order Information”.

Together, these are “Personal Information”.

How Do We Use Your Personal Information?

We use Order Information to:

  • Fulfill orders and deliver products

  • Communicate with you

  • Detect fraud or security risks

  • Send promotional offers if you opted in

Device Information is used to:

  • Improve and optimize the Site

  • Analyze customer behavior

  • Detect fraud (especially via IP address)

  • Evaluate our marketing campaigns

Sharing Your Personal Information

We may share your information with trusted third parties:

We may also disclose information to comply with legal obligations or protect our rights.

Behavioral Advertising

We may use your information to show targeted ads on platforms like:

Or opt out via the Digital Advertising Alliance: http://optout.aboutads.info/

Do Not Track

Our Site does not alter data collection when a Do Not Track signal is received from your browser.

Your Rights (EU/EEA Residents)

If you're located in Europe, you have the right to:

  • Access your personal data

  • Request correction or deletion

To make a request, please contact us (see below).

Please note: Data may be transferred to Canada or the U.S. to fulfill your order.

Data Retention

We retain your Order Information unless you request deletion.

Changes

This policy may be updated occasionally to reflect changes in practices, legal requirements, or business operations.

Minors

This Site is not intended for children under the age of 13.

Contact Us

For questions or concerns about our privacy practices:

📧 sunlakesvg@gmail.com
📍 SUNLAKESVG Store
Re: Privacy Compliance Officer
400 Whitney Avenue, Apartment 6
New Haven, Connecticut 06511
United States