Shipping Policy
At SUNLAKESVG, all of our products are digital instant downloads, meaning no physical product will be shipped.
Delivery Method
Once your payment is successfully processed and confirmed by our system and payment provider, you will receive immediate access to your digital files.
You can download your files in two ways:
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Instantly on the checkout page after completing the purchase.
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Via email – we will automatically send a download link to your email address provided at checkout.
Please make sure to:
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Double-check your email inbox for our download message.
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Look into your Spam or Junk folder, as emails sometimes get filtered there depending on your email settings.
Common Issues
If you do not receive your download link:
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Wait a few minutes in case of payment processing delays.
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Check your email spelling and inbox folders.
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Contact us at sunlakesvg@gmail.com with your order number and we will assist you promptly.
Reminder
Because all items are digital, no shipping fees apply and no physical delivery will occur.